Do you offer in-person appointments, and where are you located?

> In-person appointments have been paused until further notice, please stay tuned for updates in 2022. All appointments are offered virtually or by phone, to residents of Ontario. 

Do you provide therapy to children and families? 

> At this time, therapy is only provided to individuals above the age of 18. Feel free to reach out and ask for a referral to a therapist who does offer these services.

How much does therapy cost?

> The rate for a single therapy session is $140. 

Are your services covered by insurance? 

> Most insurance providers do cover visits with a Registered Social Worker, but you may want to check with your respective provider to be certain. Receipts are provided after each appointment, which can be submitted to your provider for reimbursement. 

Do you offer sliding scale rates?

> Yes, sliding scale rates are available to those with financial barriers and who identify as Black/African/Caribbean, Indigenous or POC (person of colour/culture), and/or 2SLGBTQ+. Sliding scale rates for individual therapy range from $100-120 per session. The total number of sessions are limited to 12, so that spots become available for future clients who may need them. 

What can I expect from my first therapy session?

> The first session is all about getting to know each other. It will start with a check-in, followed by setting an agenda for the hour, which may include talking about what’s brought you to therapy and what your short and long-term goals are. It’s perfectly normal to feel awkward or nervous in the beginning. Over time it will feel more natural and comfortable, like talking to a friend! 

Do I need to do anything to prepare for therapy?

> Prior to your first session you will be asked to complete an intake form, read over some policies and provide informed consent. It can be helpful to bring a notebook to jot down notes during the session, and reflections or talking points so you don’t forget. Having a glass of water or cup of tea nearby is also a good idea. Aside from that, just come as you are! 

Can I refer a friend? 

> Yes! Please have them mention that they were referred in their initial contact email.

What if I am in crisis and need to talk someone right away

> If you are experiencing a mental health emergency, you can access the following resources for immediate support. If you feel that you are at risk of hurting yourself, please call 9-1-1 or go to your nearest hospital for assistance. If calling 9-1-1 feels unsafe, call someone you trust that can accompany you to the hospital.